Find Us Pharmacista

OUR LOCATION

Prince Muqrin Ibn Abdulaziz, Shadhah, Madinah 42361, Saudi Arabia

Saturday-Thursday 9:00-17:00

MORE INFORMATION

+966551881679

info@onecare-sa.com

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Frequently asked questions

Who are we?

Joury Care Beauty & Wellness Establishment, based in Medina, Saudi Arabia, is a specialized institution dedicated to providing high-quality personal care and beauty services and products. With a focus on elegance and excellence, we strive to meet the needs of our clients by offering trusted products and services that adhere to the highest standards of beauty and comfort, while upholding professionalism and ethical values in all our practices.

What is the return and exchange policy?

If you are not completely satisfied with your purchase, you can return your order within 7 days from the date of purchase. Printed or electronic copy of the receipt is required. Products must be in the condition you received them and in the original box and/or packaging. Please see our Returns Policy for more details.

How long will it take to deliver my order?

Express or prescription items ordered before 9pm will be delivered within 2-4 hours on the same day based on your selected time slot.

Express or prescription items ordered after 9pm and before 12am will be delivered on the next day based on your selected time slot. 

Items that have been marked as ‘Same/ Next day’ will be delivered on the following day before 10pm. 

Items that have been marked as ‘3-4 days’ will be delivered in the next few days accordingly.  

While we strive to deliver within the promised time, all orders might be subject to slight delays during peak traffic, sale periods etc.

Which currencies are acceptable for payment?

Currently, we accept payments in Saudi Arabian Riyal (SAR) only.